Cookie Policy
This Cookie Policy explains how our online gaming platform uses cookies and similar tracking technologies to enhance your gaming experience, ensure platform security, and provide personalised services. By accessing our website and using our pokies and casino games, you consent to the use of cookies as described in this policy, in accordance with Australian privacy legislation and gambling regulations.
1. What Are Cookies
Cookies are small text files stored on your device when you visit our gaming platform. These files contain information that helps us recognise your browser, remember your preferences, and improve your overall gaming experience. Cookies are essential for the proper functioning of online casino platforms, enabling secure transactions, game state preservation, and responsible gambling features.
Our platform also utilises similar technologies including web beacons, pixel tags, and local storage objects to collect information about your gaming behaviour and preferences. These technologies work alongside cookies to provide seamless gameplay and enhanced security features.
2. Types of Cookies We Use
| Cookie Type | Purpose | Duration | Examples |
| Essential Cookies | Required for basic platform functionality, security, and account management | Session/Up to 1 year | Authentication, game state, security verification |
| Functional Cookies | Remember your preferences and enhance gaming experience | Up to 2 years | Language settings, game favourites, betting preferences |
| Analytics Cookies | Help us understand platform usage and improve services | Up to 2 years | Game performance tracking, user behaviour analysis |
| Marketing Cookies | Deliver relevant promotions and advertisements | Up to 1 year | Bonus tracking, promotional campaigns, targeted offers |
3. How We Use Cookies
Our gaming platform employs cookies for multiple purposes essential to providing a secure and enjoyable gambling experience. These purposes include maintaining your gaming sessions, processing deposits and withdrawals securely, and ensuring compliance with Australian gambling regulations and responsible gaming requirements.
- Authenticating your identity and maintaining secure gaming sessions
- Processing financial transactions and maintaining account security
- Remembering your game preferences and betting history
- Implementing responsible gambling tools and deposit limits
- Detecting and preventing fraudulent activities
- Providing personalised game recommendations and bonuses
- Analysing platform performance and user engagement
- Ensuring compliance with age verification requirements
4. Third-Party Cookies
Our platform integrates with various third-party services to enhance your gaming experience and ensure regulatory compliance. These third parties may place their own cookies on your device when you interact with their services through our platform.
Third-party cookie providers include payment processors for secure transactions, game developers for pokies and casino games, analytics providers for performance monitoring, and marketing partners for promotional activities. Each third-party provider operates under their own privacy policies and cookie practices, which we encourage you to review.
5. Cookie Management and Control
You have several options for managing cookies on our gaming platform. While we respect your choice to control cookie settings, please note that disabling certain cookies may affect platform functionality and your ability to access specific gaming features.
- Browser settings: Configure cookie preferences directly in your web browser
- Platform preferences: Use our cookie preference centre to customise settings
- Third-party opt-outs: Manage third-party cookies through provider-specific tools
- Do Not Track signals: Browser-based privacy preference signals
6. Browser-Specific Instructions
Different web browsers provide various methods for managing cookies. Below are instructions for popular browsers used by our Australian players:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Cookies and site data
- Opera: Settings > Advanced > Privacy & Security > Site Settings
7. Australian Privacy Compliance
Our cookie practices comply with Australian privacy legislation, including the Privacy Act 1988 and Australian Privacy Principles. We ensure that personal information collected through cookies is handled in accordance with Australian privacy requirements and gambling industry standards.
As an Australian-focused gaming platform, we implement additional privacy protections and responsible gambling measures required under state and territory gambling legislation. This includes secure handling of sensitive information and implementation of self-exclusion tracking systems.
8. Updates to Cookie Policy
We may update this Cookie Policy periodically to reflect changes in our cookie practices, new technologies, or regulatory requirements. Significant changes will be communicated through platform notifications or email updates to registered users.
We recommend reviewing this policy regularly to stay informed about our cookie practices. The last update date is displayed at the bottom of this document, and previous versions are available upon request through our customer support team.
9. Contact Information and Rights
If you have questions about our cookie practices or wish to exercise your privacy rights regarding cookie data, please contact our dedicated privacy team. Australian residents have specific rights under privacy legislation, including the right to access, correct, or delete personal information collected through cookies.
You may request information about the types of cookies we use, the purposes for which we process cookie data, and the third parties with whom we share this information. Our support team is available to assist with cookie-related inquiries and privacy concerns specific to Australian gambling regulations.